Contact US

Welcome to IMVU CREDITS customer support. We provide ourselves on our high quality customer support; open every day, around the clock, to serve you.

Contact us by Email:

You can reach us at any of the email addresses below. Please allow up to 24 hours for us to respond. If you have urgent issues that need our immediate attention, please contact us via LiveChat.
Customer Support:


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Our normal business hours are from 9:00 am - 6:00 pm GMT+8, Monday through Friday Please do not attempt to order credits over the phone. If someone does not answer, feel free to leave a voicemail with your issue, and please state your e-mail address.

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